Accessibility Commitment from Your Shoreditch Gardener
Gardener Shoreditch is committed to making our services and spaces inclusive for everyone. This accessibility statement explains how the gardener in Shoreditch and the wider Shoreditch gardener team work to meet recognised accessibility standards. We aim to follow WCAG 2.1 AA guidelines where practical, and to provide clear information about access, sensory considerations, and mobility features in the Shoreditch area.
We design physical garden visits and digital booking notes with attention to clarity: plain language, consistent layout, and readable typography. Our approach recognises the diversity of visitors and clients who engage with a Shoreditch gardener, including people with visual, hearing, cognitive, and motor differences. We also prioritise training for staff to support people with access needs while on-site in the local Shoreditch neighbourhood.
To support online accessibility, we strive for WCAG 2.1 AA compliance across informational pages related to gardening services in Shoreditch. That includes semantic headings, meaningful link text, and alt descriptions for images. Where full AA conformance is not immediately achievable, we provide clear explanations and timeframes for planned updates and remediation.
How We Support Screen Readers and Keyboard Users
We ensure compatibility with common screen readers by using proper HTML landmarks and logical reading order in our digital content about the Gardener — Shoreditch area. This helps screen-reader users navigate service descriptions, accessibility details, and event information for gardening activities across Shoreditch.
Keyboard navigation is supported throughout our online information and booking notes. People who cannot use a mouse can move through content and interactive controls using the keyboard alone. We test forms and interactive elements to ensure that focus is visible, the order is predictable, and all functionality is reachable via Tab, Enter, and arrow keys.
We maintain high-contrast text for readability and scalable layouts so magnification does not break the page. For printed or on-site materials prepared by a Shoreditch gardener, we offer large-print alternatives and plain-format information on request.
Practical Access Measures and Support
At physical locations and garden visits, our team provides reasonable adjustments wherever possible. Common accessibility features we offer include:
- Step-free access options and level routes where available
- Clear, shaded resting points and seating for longer visits
- Staff assistance to help with orientation and mobility in planting areas
If you need materials in another format or have questions about access during a visit with a Shoreditch gardener, please get in touch through the accessibility request channel on the site or speak with staff when you arrive. We will respond promptly and arrange reasonable adjustments. We do not publish personal contact details in this statement to respect privacy and safety protocols.
Our accessibility program is ongoing. We periodically review our practices against the latest standards, involve people with lived experience of disability in improvements, and document updates to policies and facilities. We appreciate being held accountable and welcome direct accessibility requests that help us prioritise changes.
Limitations and areas for improvement: While we aim for WCAG 2.1 AA, some historical or third-party content may lag behind. Where specific content, booking flows, or vendor tools do not yet meet AA criteria, we provide alternative routes to access the same information or service and set timelines for remediation.
Reporting accessibility issues: If you encounter any barriers when accessing information about our gardening services in Shoreditch, please use the accessibility request option available through our communications channels. We will acknowledge requests, offer interim solutions, and share an expected resolution timeframe.