Privacy Policy - Gardener Shoreditch

Welcome to Gardener Shoreditch. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services.

Information We Collect

At Gardener Shoreditch, we collect various types of information to provide you with the best possible service.

Personal Identification Information: Name, email address, phone number, and mailing address.
Usage Data: Information on how you access and use our services.
Cookies and Tracking Data: Data collected through cookies and similar tracking technologies.

How We Use Your Information

We use the collected information for multiple purposes, including:

Providing and Maintaining Services: To deliver our gardening services effectively.
Improving Customer Experience: Enhancing our website and services based on your feedback and usage patterns.
Communication: Sending updates, newsletters, and promotional materials related to our services.
Legal Obligations: Complying with legal requirements and protecting our rights.

Data Storage and Security

Your data is stored securely with us and protected against unauthorized access, alteration, or destruction. We implement a variety of security measures, including:

Data Encryption
Secure Servers
Regular Security Audits

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience on our website. Cookies help us understand your preferences and improve our services. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Types of Cookies We Use

Essential Cookies: Required for the basic operation of our website.
Performance Cookies: Help us analyze website usage to improve performance.
Functionality Cookies: Remember your preferences to provide a better user experience.

Third-Party Services

We may collaborate with third-party service providers to facilitate our services. These partners have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the information we hold about you.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal obligations.
Restriction: Request restriction of processing your data under certain circumstances.
Data Portability: Request the transfer of your data to another service provider.
Objection: Object to the processing of your data for specific reasons.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Children's Privacy

Our services are not directed towards individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page.

Consent

By using our services, you consent to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

How to Exercise Your Rights

To exercise any of your rights, please contact us through the appropriate channels. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

International Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws to safeguard your privacy.

Legal Basis for Processing

We process your personal data based on various legal grounds, including:

Consent
Performance of a Contract
Compliance with Legal Obligations
Legitimate Interests

Legitimate Interests

We process your data based on our legitimate interests when it is necessary for the purpose of our business operations, provided that these interests are not overridden by your rights and freedoms.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Retention of Legal Records

We may retain certain information as required by law, such as for tax, accounting, or compliance purposes. These records are kept in a secure environment and are accessible only to authorized personnel.

Automated Decision Making

We do not engage in automated decision-making processes that significantly affect you. All decisions regarding your data are made with human oversight to ensure fairness and accuracy.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) responsible for monitoring our data protection strategy and ensuring compliance with privacy regulations. The DPO oversees data protection policies and provides guidance on data-related matters.

Feedback and Complaints

If you have any feedback or complaints regarding our Privacy Policy or data practices, we encourage you to reach out so we can address your concerns promptly and effectively.

Effective Date

This Privacy Policy is effective as of April 27, 2024 and remains in effect unless updated or modified by us. We recommend reviewing this policy periodically to stay informed about how we are protecting your information.